Theme: Personnel and Trainees

AUCD Diversity & Inclusion Toolkit Logo

Theme: Personnel and Trainees

Objective: Hire and retain a diverse and inclusive workforce of staff and faculty.

Efforts to recruit and retain a diverse workforce is beneficial not just for employees and organizations but for consumers as well. As we become increasingly diverse as a nation, it is imperative that our workforce, including that of the AUCD Network, reflects both the general population and the populations of those we serve. Two goals repeatedly recommended in the Toolkit team information-gathering process were: an organizational commitment to 1) identify and hire, and 2) retain staff from diverse backgrounds to contribute to a stronger, more successful workforce as well as a better served community.

A commitment to a diverse workforce addresses an organization’s legal obligation as well as its social responsibility (Wentling & Palma-Rivas, 1998). Diversity in the workplace also helps to improve job performance as well as job satisfaction, and potentially improves the financial outlook for the organization (Patrick & Kumar, 2012). Training to enhance knowledge of cultural differences and enhance self-awareness is essential to promote inclusiveness and mitigate discrimination.

Strategies

Ableism Training:Strategy C: Provide training to all staff, faculty, and volunteers on accommodations for employees with disabilities, ableism, and communicating with people with autism spectrum disorders and other disabilities.

Provide training to all staff, faculty, and volunteers on accommodations for employees with disabilities, ableism, and communicating with people with autism spectrum disorders and other disabilities.

Comfort in Workplace:Strategy H: Formalize a means for leadership to periodically check in individually with all employees to get a sense of comfort level in the workplace, and solicit and implement ideas and recommendations for addressing any discomfort.

Formalize a means for leadership to periodically check in individually with all employees to get a sense of comfort level in the workplace, and solicit and implement ideas and recommendations for addressing any discomfort. Support and celebrate small steps toward long-range goals.

Cultral Studies Recruitment:Strategy AB: Consider recruiting from cultural studies and language departments at Universities.

Consider recruiting from cultural studies and language departments at Universities.

Culturally Relevant Scholarrship:Strategy Y: Encourage and support culturally relevant scholarly activities that acknowledge and respect systems of beliefs in I/DD

Encourage and support culturally relevant scholarly activities that acknowledge and respect systems of beliefs in I/DD (intellectual and developmental disabilities) decision-making, care, support, healing, education and advocacy that emerge from different cultures and communities where diverse populations live, and are led by people from those cultures and/or scholarly allies who understand those traditions and systems.

Dedicated Staff Position:Strategy A: Create a staff position primarily for diversity, inclusion, and cultural and linguistic competence, as this makes a statement about the importance of the topic.

Create a staff position primarily for diversity, inclusion, and cultural and linguistic competence, as this makes a statement about the importance of the topic. This role is the cheerleader/coach/facilitator for others, rather than having sole responsibility for all efforts in this area. Create a clear and concrete job description; responsibilities could include partnering with diverse community organizations, other related initiatives underway in university/medical school, community, State or Territory, national organizations, and/or federal agencies; raise awareness through professional partnerships in Title V, academic, and State or Territory arenas; lead internal workgroup; and monitor and collaborate on student curricula and/or staff training, recruitment plan, and faculty/staff professional development and evaluation. This could be a person with life experience, plus have the education and qualifications to influence others in the UCEDD/LEND. For greatest impact, this position could have authority, report to the UCEDD/LEND Director, and participate in evaluation of staff/faculty in this area.

Disseminate Hiring Practices:Strategy X: Collect and disseminate information related to diverse and inclusive hiring, including but not limited to sample position announcements that address recruitment of underrepresented personnel

Collect and disseminate information related to diverse and inclusive hiring, including but not limited to sample position announcements that address recruitment of underrepresented personnel, ideas for where to advertise for recruitment, language in job descriptions addressing responsibilities around diversity, inclusion, and cultural and linguistic competence.

Embed Job Descriptions:Strategy M: Develop job descriptions for all employees to include responsibilities in the area of diversity, inclusion, and cultural and linguistic competence.

Develop job descriptions for all employees to include responsibilities in the area of diversity, inclusion, and cultural and linguistic competence.

Employee Resource Groups:Strategy P: Support development of Employee Resource Groups within workplace.

Support development of Employee Resource Groups within workplace.

Enhance Relationships:Strategy J: Communicate with people personally, using as much connection as possible to enhance relationships from first contact to schedule interviews, through entire hiring process and throughout employment.

Communicate with people personally, using as much connection as possible (in-person, Skype, phone, email, and social media) to enhance relationships from first contact to schedule interviews, through entire hiring process and throughout employment.

Equitable Hiring Practices:Strategy K: Systematically review and monitor hiring practices and identify how diversity, inclusion, and cultural and linguistic competence are addressed at every stage of the process from recruitment to interviewing to hiring.

Systematically review and monitor hiring practices and identify how diversity, inclusion, and cultural and linguistic competence are addressed at every stage of the process from recruitment to interviewing to hiring. This could be completed by Board of Directors, a Diversity and Inclusion Committee, or other entity not directly responsible for hiring.

Faculty Reach:Strategy AA: Review which faculty from diverse backgrounds are being hired around the university and reach out to them when they enter the University and see if disability studies is an area of interest/research for them.

Review which faculty from diverse backgrounds are being hired around the university and reach out to them when they enter the University and see if disability studies is an area of interest/research for them.

Goal Setting:Strategy E: Set goals for diversity, inclusion, and cultural and linguistic competence of staff/faculty according to the needs within the program or organization.

Set goals for diversity, inclusion, and cultural and linguistic competence of staff/faculty according to the needs within the program or organization.

Hire for Expertise:Strategy V: Interview and hire so that people feel they are being invited in for their expertise, and not simply that they represent a specific group or help meet a quota.

Interview and hire so that people feel they are being invited in for their expertise, and not simply that they represent a specific group or help meet a quota.

Hiring Events:Strategy AC: Create focused hiring events, reaching out to faculty associations for underrepresented groups or graduate student associations.

Create focused hiring events, reaching out to faculty associations for underrepresented groups or graduate student associations.

Inclusive Decision-making:Strategy G: Include all layers of personnel in conversations and decision-making within and across projects, thus ensuring diverse and inclusive perspectives in planning, recruitment, and program implementation.

Include all layers of personnel in conversations and decision-making within and across projects, thus ensuring diverse and inclusive perspectives in planning, recruitment, and program implementation. Strive toward inclusive decision-making, both personally and professionally: bottom-up, top-down, inside-out and outside-in. This also serves to provide opportunities for multiple layers of personnel to gain leadership experience and develop career-building skills.

Internal Workgroup:Strategy S: Create an internal workgroup with representatives from different teams, positions, and key partners to meet, discuss, problem-solve, and push progress in diversity, inclusion, and cultural and linguistic competence within the workplace.

Create an internal workgroup with representatives from different teams, positions, and key partners to meet, discuss, problem-solve, and push progress in diversity, inclusion, and cultural and linguistic competence within the workplace.

Leadership Opportunities:Strategy AD: Create a variety of leadership opportunities for staff, faculty, and trainees to help enhance career experiences and open new opportunities.

Create a variety of leadership opportunities for staff, faculty, and trainees to help enhance career experiences and open new opportunities.

Lived Experience:Strategy T: Employ and empower people with disabilities in all projects, recognizing them as experts through life experience that will inform project efforts.

Employ and empower people with disabilities in all projects, recognizing them as experts through life experience that will inform project efforts. Provide opportunities to openly discuss and problem-solve organizational needs and initiatives from the perspectives of these experts. Serve as a model employer for other stakeholder groups who may not yet have addressed affirmative action in their recruitment and hiring plans.

Networking Discussions:Strategy B: Be a key supporter of cultural and linguistic competence, diversity and inclusion in networking discussions, bringing disability into wider conversations on the topic.

Be a key supporter of cultural and linguistic competence, diversity and inclusion in networking discussions, bringing disability into wider conversations on the topic. This serves to alert others to organizational values, and can attract others with similar values to join the team.

Orient Staff:Strategy L: Provide thorough orientation to all new staff and faculty, recognizing that new staff may not be aware of the resources within the Center/Program, University, and surrounding community.

Provide thorough orientation to all new staff and faculty, recognizing that new staff may not be aware of the resources within the Center/Program, University, and surrounding community. Provide resources to help all new staff feel welcomed and comfortable. Provide training on topics such as transportation, benefits, travel, communication, teaching culture of working in a professional organization, what to do if there is a conflict of interest and/or a difference of opinion about advocacy or policy, how to access systems such as email, Blackboard, etc. This ensures new staff feel welcomed and more equal to existing staff.

Paying PWD:Strategy Q: Navigate how to pay people with disabilities for their work without negative impact on federal benefits such as Medicaid. Work closely with Human Resources office to share knowledge.

Navigate how to pay people with disabilities for their work without negative impact on federal benefits such as Medicaid. Work closely with Human Resources office to share knowledge.

Reach Young Professionals:Strategy O: Increase outreach to young professionals in recruitment efforts, providing information about organizational structure and opportunities.

Increase outreach to young professionals in recruitment efforts, providing information about organizational structure and opportunities. Many young professionals are not aware of career and support options in academic environments.

Representative Hiring:Strategy F: Engage underrepresented staff/faculty to fill position vacancies.

Engage underrepresented staff/faculty to fill position vacancies.

Representative Recruitment:Strategy N: Recruit employees who are representative of partnering communities and have the needed skills and experiences.

Recruit employees who are representative of partnering communities and have the needed skills and experiences. Provide additional financial benefit in compensation package to affirm and honor those additional skills and experiences.

Self-Assessment:Strategy U: Incorporate self-assessments of cultural and linguistic competence, exploration of bias and motivations, and related goal-setting into employee performance appraisals and professional development plans.

Incorporate self-assessments of cultural and linguistic competence, exploration of bias and motivations, and related goal-setting into employee performance appraisals and professional development plans.

Social Justice Training:Strategy D: Provide training to all staff, faculty, and volunteers on racism, bias, and microaggressions; white privilege and systems of oppression; class discrimination; ableism

Provide training to all staff, faculty, and volunteers on racism, bias, and microaggressions; white privilege and systems of oppression; class discrimination; ableism; teaching diverse students and English Language Learners; resiliencies and disparities; family- and person-centered care; cultural and linguistic competence; defensiveness, bias awareness, motivation; self-awareness and reflection; culturally effective mentorship, and benefits and joys of being more diverse.

Sustainable Recruitment:Strategy I: Prepare for a sustained effort when recruiting in diverse populations. Budget for it, engage for it, be present for it consistently over time. Include this topic in organizational management plan.

Prepare for a sustained effort when recruiting in diverse populations. Budget for it, engage for it, be present for it consistently over time. Include this topic in organizational management plan.

Trainee Support:Strategy Z: Find ways to support and to keep connected with trainees who feel called to work in diverse community organizations to address needs.

Find ways to support and to keep connected with trainees who feel called to work in diverse community organizations to address needs. Possibilities include conducting research with trainee alumnae to find out what they are doing, reflect back on UCEDD/LEND experiences, and explore willingness to mentor other trainees; or coordinate with UCEDD/LEND community service and research partners to include trainee alumnae who are working in community organizations.

Transition Resistant Staff:Strategy W: Be prepared to transition staff/faculty if they are not willing to engage in this work.

Be prepared to transition staff/faculty if they are not willing to engage in this work.

Turnover Rate:Strategy R: Evaluate your turnover rate of all levels of employees, and especially the turnover rate of those who are not from the majority culture in the workplace.

Evaluate your turnover rate of all levels of employees, and especially the turnover rate of those who are not from the majority culture in the workplace. Conduct exit interviews with employees who leave to identify reasons for leaving, and address any concerns as a means of course correction at the individual or organizational level.

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