Strategy Q: Intervene when issues of bias arise. Step in and speak up when seeing or hearing someone being culturally insensitive. This is everyone’s responsibility.
Intervene Objective: Create and promote a safe and inclusive environment in all settings (office, clinic, school, others). Theme: Infrastructure
Intervene when issues of bias arise. Step in and speak up when seeing or hearing someone being culturally insensitive. This is everyone’s responsibility. Create a climate where people feel comfortable to challenge one another on attitudes not in support of diversity. Create culturally appropriate grievance and conflict resolution processes.
Quote: “There was a training offered for staff on cultural competency. The speaker was a highly respected man in the community and had done this talk in years past. However, when doing this most recent training he went rogue and decided to talk about his own religious beliefs and made several culturally insensitive remarks. The auditorium was silent and no one knew how to respond. At question and answer time no one said anything. We held a public forum following this event and discussed what happened. The main thing we talked about is why didn’t anyone stand up and say anything? Why wasn’t this addressed at this time? We realize now where more training is needed.” – Bethany Sloane, DPT, Assistant Professor, Institute on Development & Disability, Oregon Health & Science University
RESOURCES FOR STRATEGY #17
- Speaking Up Against Bias and Prejudice
- It Gets Better Project
- Cracking the Codes: Joy DeGruy “A Trip to the Grocery Store”
- Handling Diversity in the Workplace
- National Culturally and Linguistically Appropriate Services Standards: #14
- Why We Dread Disability Myths
- Preventing Discrimination and Promoting Diversity – APA Taskforce Report