Strategy B: Review and examine all service programs, projects, and activities. Ensure that each addresses diversity, inclusion, and cultural and linguistic competence in alignment with organizational mission and values.
Program Review Objective: Provide accessible, culturally and linguistically competent services Theme: Core Functions
Review and examine all service programs, projects, and activities. Ensure that each addresses diversity, inclusion, and cultural and linguistic competence in alignment with organizational mission and values. This can be done by a working committee, consortium of folks from across departments, or other consultant to ensure a more objective review.
RESOURCES FOR STRATEGY #2
- Policy Brief 1: Rationale for Cultural Competence | En Español
- Policy Brief 1: Rationale for Cultural Competence - Checklist excerpt
- Policy Brief 2: Linguistic Competence in Primary Health Care Delivery Systems: Implications for Policy Makers | En Español
- Policy Brief 2: Linguistic Competence in Primary Health Care Delivery Systems: Implications for Policy Makers - Checklist excerpt
- Transition: Cultural and Linguistic Competence Checklist for Medical Home Teams
- Guide to Providing Effective Communication and Language Assistance Services [2 guides; one tailored for health care administrators and the other for health care providers]
- Culturally Competent Nursing Care
- U.S. Department of Justice Frequently Asked Questions about Service Animals and the ADA
- National Center for Medical Home Implementation and National Center for Cultural Competence: Language Access in Pediatric Primary Care
- National Association of County & City Health Officials-Five Steps for Inclusive Health Promotion Fact Sheet
- Considerations for Cultural and Linguistic Differences in Community Education and Information Dissemination
- Oregon Department of Human Services' Service Equity Framework
- CMS: Issue-Brief-Physical-AccessibilityBrief.pdf
- HHS Action Plan to Reduce Racial and Ethnic Health Disparities
- Ethnic-Racial Health Disparities are Social Justice Issues
- Health Information Translations: Quality health education resources for diverse populations
- Leadership for Equity and Inclusivity in Schools: The Cultural Work of Inclusive Schools
- For Pain Care, Race Shouldn't Matter. But It Does